SERVICE DELIVERY POLICY

Service Delivery Policy – Angel International Tours

Angel International Tours provides both digital and on-ground travel services to ensure a smooth and organized travel experience. Once a booking is confirmed, customers receive all essential travel documents—including e-visas, air tickets, hotel vouchers, attraction tickets, and itineraries—through email or WhatsApp. These documents act as official confirmation and should be presented during the trip whenever required.

For travellers visiting Dubai, our team ensures timely coordination and support with services such as airport pick-up and drop, local transportation, and assistance throughout scheduled activities. Our goal is to make every step of the journey easy, comfortable, and well-managed so customers can enjoy their travel without stress.

We ensure that all services are delivered as promised; however, delivery times may depend on third-party providers like airlines, hotels, and tour partners. Any delays caused by technical issues, weather conditions, government procedures, or operational constraints will be communicated promptly. We remain committed to transparency, timely updates, and dedicated customer support throughout the entire process.

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